16 Aug 2018 Glass Product Shipping FAQs
FAQs About Shipping Glass Products for E-commerce
Whether your products are natural skin cleansers, cold pressed juices, or hot sauces, if they ship in a glass primary container, they present a unique challenge, but not one we are unfamiliar with. Here are a few of the questions we are most frequently asked about that type of application:
I am using standard bottles, why can’t you provide me with a standard shipping box? The fact is that even though there are some glass industry standard products (a 15ml eye dropper for example) the contents can change the outer packaging requirements and of course the count and configuration will vary. The benefit of custom packaging is that you can present your product the way YOU want it presented. Not the way your competitor does.
I would like to avoid hand wrapping my bottles in foam or bubble, is that possible? One of the things that sets us apart from online and other box suppliers is our ability to create custom interior packaging. The goal is always to minimize the possibility of external (drop) or internal (product to product) damage, especially on glass products. We can help design an insert that provides separation between products and if necessary create an air cell around the product(s) being shipped. You may find this post about protection versus presentation of interest.
What is an “air cell” and why does my product require it?
If we determine the product is really vulnerable and likely to break if dropped, we may suggest a perimeter space or gap between the product and the inside of the shipping box so the box absorbs any impact, and that “shock” is not transferred to the product. Dropping can lead to shattered glass products, especially in the winter time. The two hot sauce packages shown in the photographs are a pretty good example. The one with no air cell is being shipped within a bubble lined mailer envelope so the envelope absorbs any drop impact. The one with an air cell is shipping without an additional layer of protection so we must provide it.
Can’t you quote from a photograph or drawing?
We always insist on seeing actual samples on all glass projects because even similar products of the same size can vary a great deal in weight. For example, the glass jar on a candle can range from thin, light weight and delicate to thick glass that is quite heavy. The objective is always to create the most attractive package at the lowest possible cost and we can do that much easier if we are able to see and test the product being shipped.
The take away from all this is allow us to review the application so the design we create is effective and the price we give you is accurate. There is no charge for this review and it helps us, satisfy your needs.